Voice AI hallucinations can confuse customers and harm trust. This post...

https://holdensimpressivethoughts.lumenforgex.com/posts/what-s-a-good-way-to-confirm-the-consequence-before-canceling-a-booking

Voice AI hallucinations can confuse customers and harm trust. This post explains how simple steps like reading back order numbers—so B3172 isn’t mistaken for B3712—and using risk-tiered verification help catch errors early