Voice AI can misinterpret info, leading to wrong answers that confuse...

https://alpha-wiki.win/index.php/What_Is_Wrong_Tool-Call_Rate_and_How_Do_I_Reduce_It%3F

Voice AI can misinterpret info, leading to wrong answers that confuse customers. A solid way to catch errors early is to have the system read back order IDs before finalizing, so users hear exactly what’s recorded