Listen without rushing to fix things. Ask what would help and offer one...

https://www.phone-bookmarks.win/listen-without-rushing-ask-what-would-help-and-offer-one-practical-step-like

Listen without rushing to fix things. Ask what would help and offer one specific step, like a ride to an appointment. You could say, “I’m here, and we can talk again when you’re ready.” Keep boundaries that protect your own wellbeing, too