In 2026, AI customer service platforms are hitting new strides—agents report up...

https://miassmartop-eds.capitaljays.com/posts/is-40-resolution-in-2-weeks-a-good-benchmark-for-enterprise-ai

In 2026, AI customer service platforms are hitting new strides—agents report up to 70% of tasks automated within a week. The key? These tools assist reps rather than try to resolve everything alone