AI voice agents are reshaping phone support by improving key features like turn...

https://tango-wiki.win/index.php/What_Is_the_Fastest_Way_to_Spot_if_a_Voice_Agent_Will_Fail_in_Production%3F

AI voice agents are reshaping phone support by improving key features like turn detection and warm transfer handoff. Turn detection helps the agent know when a caller has finished speaking, reducing awkward pauses