AI promises a lot, but making it safe and user-friendly is the real challenge...

https://dibz.me/blog/what-is-the-ai-expertise-gap-and-how-can-msps-monetize-it-1199

AI promises a lot, but making it safe and user-friendly is the real challenge for MSPs. Over 330 MSPs processed 1 trillion tokens last year and learned the hard way where things break down—governance alone blocks over half of partners from scaling AI