AI customer service platforms in 2026 are shifting from just assisting agents...

https://www.bust-bookmark.win/ai-customer-service-tools-in-2026-aren-t-about-replacing-agents-but-helping

AI customer service platforms in 2026 are shifting from just assisting agents to actually resolving issues on their own. Teams are hitting up to 70% automation within a week, cutting costs from $3 per interaction down to under $0.50