After testing AI customer service platforms for years, I’ve seen how 70%...
https://research-wiki.win/index.php/Zendesk_Per-Seat_Pricing_%E2%80%93_Why_It_Can_Feel_Backwards_with_AI
After testing AI customer service platforms for years, I’ve seen how 70% automation in just one week can really cut costs from $4 per ticket down to under $1. What matters is how well these tools assist agents instead of trying to resolve everything alone